AI Customer Service Agent

Your Entire Support Inbox. On Autopilot.

ResolveDesk reads every inbound email, searches your business knowledge base, and sends the right reply — automatically. Complex queries get escalated to you instantly.

Works for:
E-commerceSaaSProfessional ServicesAgenciesHealthcareAny Business
Trusted by business owners across US, UK & Australia · No credit card required

68%

avg. auto-resolution rate

ResolveDesk Inbox5 emails
Sarah C.🛍️ Ecommerce Store

Where is my order #4821?

Resolved
Mike T.💼 SaaS Company

How do I upgrade my plan?

Resolved
Karen P.🏥 Healthcare Clinic

Can I reschedule my appointment?

AI Reply
Robert L.🏢 Law Firm

What documents do I need?

Resolved
James W.🏠 Real Estate

Item damaged — urgent

Escalated to You
Processing 4 new emails...Searching your knowledge base

3 hrs

saved per day

Connects with your existing inbox and tools

Gmail
Shopify
Zapier
HubSpot
Mailchimp
Zendesk

Who It's For

If your team is drowning in the same emails every day — this is for you.

🛍️

E-commerce Stores

Order status, returns, refund requests

"Where's my order?""How do I return?""Refund status?"
💼

SaaS Companies

Billing, plan upgrades, onboarding help

"How do I cancel?""Where's my invoice?""Feature not working"
🏥

Healthcare & Clinics

Appointments, documents, general queries

"Can I reschedule?""What should I bring?""Opening hours?"
🏢

Professional Services

Client onboarding, document requests, FAQs

"What are your fees?""How long does it take?""Next steps?"
🏠

Real Estate Agencies

Property enquiries, viewing requests, availability

"Is this still available?""Can I book a viewing?"
🎓

Any Business

If you answer the same emails repeatedly — ResolveDesk handles them

Your industry here

The Problem

Right now you're spending 2–3 hours a day on this.

Every business we talk to is stuck in the same loop — answering the same questions, manually, every single day. You copy. You paste. You repeat.

The same questions, every single day

"Where is my order?" "What are your fees?" "How do I cancel?" — You've answered each of these hundreds of times. Your team answers them again tomorrow.

Hours lost before real work starts

Your mornings disappear into your inbox. By the time support is cleared, your most productive hours are gone.

It gets worse as you grow

More customers = more emails. Hiring a VA costs $1,500–$3,000/month. And they still need managing.

Where your support emails go

Order / booking status35%
Returns / cancellations22%
FAQ / policy questions28%
Genuinely complex15%

On average, 85% of support emails can be handled by AI. You only need to touch 15%.

How It Works

Set up in 15 minutes. Then forget about it.

No technical knowledge required. No code. No IT team.

Step 01

Connect Your Inbox

Connect Gmail, Outlook, or any email account. Takes under 10 minutes. No code required.

Works with Gmail, Google Workspace, Outlook, Microsoft 365, IMAP
Step 02

Train on Your Business Data

Upload your FAQs, policies, product info, and website pages. ResolveDesk learns your business inside out.

Accepts website content, PDF documents, Word files, and custom Q&A pairs
Step 03

AI Handles the Rest

Every new email is read, classified, and answered. Emails it can't confidently handle get escalated to you with full context.

Average 65–75% resolution rate. You stay in control of what gets escalated.

What You Get

Built to handle your inbox. Not to add to it.

Everything you need to put your support on autopilot — nothing you don't.

Trained on Your Specific Business

Not a generic chatbot. ResolveDesk learns your exact products, policies, pricing, tone, and edge cases — then answers as if it's you.

  • Ingests your website, FAQs, T&Cs, and documents automatically
  • Learns your writing tone — formal or casual
  • Improves from corrections you make over time
  • Handles follow-up emails in the same thread
Learn more

Smart Escalation

When an email is too complex, sensitive, or angry — it comes straight to you with full context and a suggested response.

  • Never misses an urgent email
  • Full conversation context included
  • AI sends the reply automatically
Learn more

Fits Your Existing Workflow

Works inside your current inbox. No new software to learn. Connects to Slack, CRM, Shopify, and 200+ more tools.

  • Zero workflow disruption
  • No new dashboards to check
  • Integrates via Zapier & native connectors
Learn more

Resolution Analytics

See exactly what the AI is resolving, what it's escalating, and where to improve your knowledge base. Weekly performance report included.

Secure & GDPR Compliant

All data encrypted at rest and in transit. GDPR compliant. Your customer data is never shared or sold. Full data deletion on request.

Real Results

Business owners getting their time back.

E-commerce
I was spending nearly 3 hours every morning on support before any real work started. Now I check in for 20 minutes and it's done. My mornings are completely different now.
SA

Sarah Anderson

Founder, Lumière Accessories · Austin, TX

2.5 hours saved per day
SaaS
Our support inbox was the biggest bottleneck at our stage. ResolveDesk handles 70% of tickets automatically. Our team focuses on product now instead of answering the same questions repeatedly.
MR

Marcus Reid

Co-founder, PipelineHQ · London, UK

70% AI resolution rate
Professional Services
I didn't think AI could work for a law firm. It handles appointment queries, document checklists, fee questions — all of it perfectly. My paralegals love it.
KL

Kim Lawson

Principal, Lawson & Partners · Sydney, Australia

15 hrs/week saved across team

ROI Calculator

See what you're losing right now.

Drag the slider to match your inbox volume.

50
10300

2.9

Hours saved per day

$963

Money saved per month

6.5x

ROI on Growth plan

Based on 70% AI resolution rate and 5 min average response time. Conservative estimate.

Pricing

Simple pricing. No surprises.

Starter

$79/mo
Conversations300/mo
Inboxes1
TrainingWebsite + FAQ
EscalationEmail
OnboardingSelf-serve
Overage$0.20/conv
Book a Demo
Most Popular

Growth

$149/mo
Conversations750/mo
Inboxes3
TrainingWebsite + Docs + T&C
EscalationEmail + Slack
OnboardingAssisted call
Overage$0.20/conv
Book a Demo

Scale

$299/mo
Conversations2,000/mo
Inboxes10
TrainingFull custom
EscalationEmail + Slack + CRM
OnboardingWhite-glove
Overage$0.20/conv
Book a Demo

Custom onboarding included · No long-term contracts · Cancel anytime

Questions we get asked before every demo.

Stop spending your mornings in your inbox.

Set up in 15 minutes. Results from Day 1.

Setup in 15 minutes · No long-term contracts · Cancel anytime